Insights on leadership, technology, and human-centered strategy, originally shared on LinkedIn and expanded for deeper exploration.
Separate from government and business, reopening a locale requires citizens’ self-organize to reduce spread. How to foster that? NYS is showing us. Provide transparency on what is needed, connect that to both larger purpose and people’s self interest. Remove impediments.#agile
NYS is reopening using empirical process control. Pursue activity, measure outputs and observe impact. Inspect and adapt: change based on what you learn to minimize harm and create benefit. High stakes, a complex environment, and care for people is aligned to an Agile response.
It is entirely valid to critique a leader for being wrong. But how quickly and courageously do they adapt to evidence they are wrong. Fallibility in my eyes forgivable. Wishful thinking and denial is not.
We descend from the jelly in the pond with the most survivable mutation. Hardly means we are well-crafted in intellect or temperament to our current moment. Let’s do our best anyway.
The Venn diagram of what I need to develop in myself to become a more effective leader and my comfort zone - well at least they intersect.
Surround yourself with qualified people who act with integrity. Let them know what they are accountable for, create a safe space for them to work together, and help them get it done. That is the job and it takes all you can give it.
A leading indicator for the resilience of a business is the share of facts and decisions a leadership team feels safe sharing with their employees.
Given our very flawed, human response to pandemic, I think we should teach awareness of cognitive biases in grade school, middle school, high school, college, make cartoons about it, etch it into ice cream…
I spent a decade as a VP. When you work with leaders have patience for their lack of domain knowledge and shared context. Look past specific words (even when they trigger feelings) to the outcome they are looking to achieve. Assume the essence of what they are saying is valid and challenge yourself to find or disprove it. Let them into your thinking as you do that. Then follow through with your actions. For leaders worthy of following, you will earn their trust and loyalty while staying authentic to yourself and your team.
We’re documenting essential operations and guidelines for key decisions so that as we react in this economy our actions have integrity: principled and intentional, from a shared understanding / unifying, consistent and coherent.
In an existence where suffering and joy are not distributed equitably, find solace in others. Be grateful. Be kind. Look to the best of us and be an iota better than you would be otherwise.
Walked Striders through our billed revenue, weighted sales forecast and a second level detail P&L. They will better help us when they can anticipate what we need.